Thedacare Medical Center-shawano Grand Opening

Transcript

PHOTO BY GREG MELLIS Four years ago, ThedaCare committed to building a new hospital and medical center for Shawano and the surrounding area. After 18 months of construction, the facility opens on Sept. 20. WHAT’S INSIDE ThedaCare welcome . . . . . . . . . . . . . . . . . . . . . . . . . 5 Local art work helps ThedaCare to connect with the community. A photo of the Shawano County Barn Quilt Project is part of the 200-piece collection on display throughout the medical center. Grand opening details . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Hospital planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Hospital impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 NWTC partnership . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Hospital art . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Hospital timeline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Foundation’s success . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Interior design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 New nursing stations . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Rehab department . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Labor suites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Gift shop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Courtyard Cafe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Good neighbors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 SMC history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 September 16, 2015 THEDACARE MEDICAL CENTER-SHAWANO PHOTO BY GREG MELLIS Page 3 Page 4 THEDACARE MEDICAL CENTER-SHAWANO September 16, 2015 Four short years ago, I started meeting with hundreds of people from all walks of life to share ideas Just four short yearsand ago,heal Shawano People feel better better atMedical home Center and ThedaCare agreed to affiliate at the hospital level. As part of that agreement, ThedaCare fully By Brian Burmeister committed to building a new medical center for the people of Shawano President, ThedaCare andSenior the Vice surrounding area. Medical Centers Just years ago,better Shawano Medical Center and ThedaCare agreed to affiliate atboth the People feelfour better and heal atsomething home I recall thatshort agreement being special, because it reaffirmed hospitaltrust level.and As part of thatinagreement, ThedaCare fully committed to building new medical parties’ belief one another. In 2006, ThedaCare had aconstructcenter for the people of Shawano and the surrounding area. I recall that agreement being By Brian Burmeister ed something the newspecial, ThedaCare Physicians-Shawano clinic in town, and had that because it reaffirmed Senior Vice President, ThedaCare Medical Centers both parties’ trust and belief in one another. In 2006, notThedaCare been a success, I doubt be planning the grand opening of our had constructed the newwe’d ThedaCare Physicians-Shawano clinic in town, and had that beautiful new hospital week. not been a success, I doubt this we’d be planning the grand opening of ourtobeautiful hospital this Just four short years ago, Shawano Medical Center and ThedaCare agreed affiliatenew at the week.As This a genuinely good news story. fully committed to building a new medical hospital level. partisof that agreement, ThedaCare This is a genuinely good news story. Ours is not a health system that center for the people of Shawano and the surrounding area. I recall that agreement being claims a not region of service a aprimary care clinic, then Ours is a health system thatwith claims region service with a and primary care clinic, and then something special, because it reaffirmed both parties’ trustofand belief in one another. Inasks 2006,our asks travel out of town for other all otherlevels levelsclinic of Instead, ourlet actions patients topatients travelto out town forPhysicians-Shawano all of care. care. Instead, we ThedaCare hadour constructed the newofThedaCare in town, andwe hadletthat for Iour beliefs—that people feel better and heal whenbetter they arehospital at home andbetter among not been success, doubt we’d be our planning the grand opening ofbetter our beautiful new this ouraspeak actions speak for beliefs — that people feel and heal family andnews friends. When we agreed to build a new hospital, we also affirmed our week.when Thissupportive is athey genuinely good story. are at home and among supportive family and friends. commitment to keeping local 100 percent of appropriate health care. Only when a patient needs very specialized he or she need to travel with towe thea also Fox Valley. weand make it a priority Ours is not a health systemcare that claims aaregion of service primary careThen clinic, then When we agreed todoes build new hospital, affirmed our committo get him or herout back as soon as possible, local doctors who linked to asks our patients to travel of home town for all other levels ofback care.toInstead, we let our remain actions ment to keeping local 100 percent of appropriate health care. Only when via electronic records and a history of close collaboration. speak for specialists our beliefs—that people medical feel better and heal when are at home and among a patient needs very specialized carebetter does hethey or she need to travel to the supportive family and friends. When we agreed to build a new hospital, we also affirmed our FoxWeValley. Then we make priority get himOnly orather back home soon continue tolocal build confidence inathe level of to care in care. Shawano the same time we areas building commitment to keeping 100 percentitof appropriate health when a patient needs facilities. ThedaCare Medical isValley. a critical access hospital is held the as our possible, back toshe local remain linked specialists viatoelecvery specialized care does he or needdoctors to Center-Shawano travel towho the Fox Then weto make it a that priority same standards ThedaCare’s larger urban hospitals. Inwho 2006, the new clinic to gettronic himexact or medical her back home asassoon as possible, back toclose local doctors remain linked to cost $20 records and a history of collaboration. ThedaCare Medical Center-Shawano a $52collaboration. million investment. In my role as a leader specialistsmillion. via electronic medical records and a history ofisclose ThedaCareto hospitals wide, I am honored to help put money where our at heart is—and Wefor continue build system confidence in the level of care in Shawano the we’ve put awe lot of heart and into and ThedaCare its people. Congratulations on your handsome same are building our facilities. Medical We continue totime build confidence in thesoul level of Shawano care in Shawano at the same time we areCenter-Shabuilding newThedaCare medical center. our facilities. Medical Center-Shawano is a critical access that issame held tostandards the wano is a critical access hospital that is held to hospital the exact exact as same standards as ThedaCare’s largerhospitals. urban hospitals. In 2006,the the new new clinic $20 $20 ThedaCare’s larger urban In 2006, cliniccost cost million. ThedaCare Medical Center-Shawano is a $52 million investment. In my role as a leader million. ThedaCare Medical Center-Shawano is a $52 million investment. for ThedaCare hospitals system wide, I am honored to help put money where our heart is—and we’veIn putmy a lotrole of heart soul intofor Shawano and its people. Congratulations on your handsome as and a leader ThedaCare hospitals systemwide, I am honored new medical center. to help put money where our heart is — and we’ve put a lot of heart and soul into Shawano and its people. Congratulations on your handsome new medical center. about designing our new Shawano hospital, all the way with from ambulance garages artwork. from We Four short years ago, I started meeting hundreds of to people all understood be our opportunity to builddesigning a modern medical also communicated who all walks of lifethistotoshare ideas about ourcenter newthat Shawano hospital, are as a diverse and vibrant community. Then came the foundation’s fundraising efforts that were theweway from ambulance garages to artwork. We understood this to be our nothing short of phenomenal. The construction crews from Boldt were always professional craftsmen of opportunity to build a modern medical center that also communicated who the highest order. Some of my days sped from early-morning coffee to late-night leftovers eaten at the werefrigerator are as adoor, diverse and vibrant community. and I was left wondering, “How did my day go so fast? What did I achieve? What do I tackle tomorrow?” Then came the foundation’s fundraising efforts that were nothing short of phenomenal. Thewill construction crews from were always professional And now the hospital open within days. I spend time on Boldt site, seeing dreams turned into reality. Even craftsmen ofmanagers the highest Some of my sped from as the project scurry toorder. finalize plans for move day, days I feel something stirring.early-morning The new hospital coffee toyears late-night leftovers at of the refrigerator door, was left is short taking on itsago, purpose, shrugging onwith aeaten clean white shirt and standing up straight. weIideas will move our Four I started meeting hundreds people from all walks of life Soon toand share wondering, “How did mytohospital, day soway fast? didgarages I achieve? do I sacred mission from place a newgo space. about designing our newone Shawano all the fromWhat ambulance to artwork.What We tackle tomorrow?” understood this to be our opportunity to build a modern medical center that also communicated who Sacredness exists in a person’s life no matter his or her religious or cultural upbringing. The sacred, that we are as a diverse and vibrant community. Then came the foundation’s fundraising efforts that were which is deserving of respectwill and honor, be found in the powerful of joy andseeing peace And now the hospital opencan within days. I spendhalf-seconds time on-site, nothing short of phenomenal. The construction crews from Boldt were always professional craftsmen of that taketurned one’s breath away. Like a tiny, tiny as newthe baby project and her brave, strong mother. The heart-to-heart dreams into reality. Even managers scurry to finalize the highest order. Some of my days sped from early-morning coffee to late-night leftovers eaten at the exchange between day, two people before a person is gone forever. An awakening from surgery, the hardest plans for door, move I feel something stirring. newdid hospital taking refrigerator and I was left wondering, “How did my day go soThe fast? What I achieve? is What do I on part over. its purpose, shrugging on a clean white shirt and standing up straight. Soon tackle tomorrow?” weWe’ve will move our sacred from one place to a newof space. planned for years to createmission a new space for these seconds of sacredness, deep connections And now the hospital will open within days. I spend time on site, seeing dreams turned into reality. Even between people who belong to each other. Our job now is to do our work in a manner that honors the Sacredness exists in ato person’s no day, matter his or her religious or culas the project managers scurry finalize plans life for move I feel something stirring. The new hospital reasons we created it—to help and heal with more comfort and convenience; to care with compassion tural upbringing. sacred, that which deserving of Soon respect is taking on its purpose, The shrugging on a clean white shirt andisstanding up straight. we willand movehonor, our and flexibility; and to invest wisely in the future of our community. sacred mission fromin one place to a new space. can be found the powerful half-seconds of joy and peace that take one’s Wait until you see it. Our and allbaby it standsand for, will take your breath away. mother. The breath away. Like a new tiny,hospital, tiny new her brave, strong Sacredness exists in a person’s life no matter his or her religious or cultural upbringing. The sacred, that heart-to-heart exchange between two people before a person is gone forwhich is deserving of respect and honor, can be found in the powerful half-seconds of joy and peace Sincerely, ever. Anone’s awakening from surgery, the and hardest part over. that take breath away. Like a tiny, tiny new baby her brave, strong mother. The heart-to-heart exchangeplanned between twofor people before person is gone forever. An awakening from surgery, the hardest We’ve years toa create a new space for these seconds of sacredpartDorothy over. Erdmann, CEO ness, of deep connections between people who belong to each other. Our job now is Medical to our work in aspace manner honors the reasons we created ThedaCare Center - Shawano We’ve planned for do years to create a new for thesethat seconds of sacredness, of deep connections it—to comfort and tothat care with betweenhelp peopleand who heal belong with to eachmore other. Our job now is to doconvenience; our work in a manner honors the compassion flexibility; and invest wisely the future of with ourcompassion community. reasons we and created it—to help and healto with more comfort andin convenience; to care and flexibility; and to invest wisely in the future of our community. Wait until you see it. Our new hospital, and all it stands for, will take your Wait untilaway. you see it. Our new hospital, and all it stands for, will take your breath away. breath Sincerely, ThedaCare Medical Center-Shawano 122 East College Avenue PO Box 8025 Appleton, Wisconsin 54912-8025 TEL 920.735.5560 FAX 920.830.5895 www.thedacare.org   100 County Road B Shawano, Dorothy Erdmann, CEO Wisconsin 54981 TEL 715.526.2111 www.thedacare.org ThedaCare Medical Center - Shawano Brian Burmeister Senior Vice President, ThedaCare Medical Centers Dorothy Erdmann, CEO CEO of ThedaCare Medical Center-Shawano 122 East College Avenue PO Box 8025 Appleton, Wisconsin 54912-8025 TEL 920.735.5560 FAX 920.830.5895 www.thedacare.org   September 16, 2015 THEDACARE MEDICAL CENTER-SHAWANO ThedaCare Medical Center-Shawano Page 5 Page 6 THEDACARE MEDICAL CENTER-SHAWANO September 16, 2015 NEW MEDICAL CENTER SET FOR SEPT. 16 GRAND OPENING The new ThedaCare Medical Center-Shawano, which opens Sept. 20, represents the company’s commitment to maintain services locally. By Leader Staff The newly constructed ThedaCare Medical Center-Shawano will be unveiled to the public on Sept. 16 with a ribbon-cutting, open house and tours of the $52 million hospital. TCMC-Shawano, which replaces the 82-year-old Shawano Medical Center, will begin providing patient care on Sept. 20, but hospital officials will celebrate its grand opening four days early starting with a ribbon cutting at 4:15 p.m. The public will then be invited to tour the new facility at 100 County Road B in Shawano and take part in the open house, which runs until 7:30 p.m. Northeast Wisconsin Technical College will also showcase its new 5,000-square-foot nurse education center, located as part of a shared learning center inside TCMC-Shawano. Remarks will be shared by Dorothy Erdmann, CEO, Shawano Medical Center, and H. Jeff Rafn, president, NWTC. “We are uniquely positioned to work together toward a common goal — to train nurses exactly where they will be needed, in Shawano’s own community health care setting,” Rafn said. “This partnership provides more access to education for Shawano, more supervised September 16, 2015 patient care practice for NWTC students, and more health care graduates for the region. It’s a great opportunity for everyone involved.” Erdmann credits these community partnerships founded on good stewardship and cooperative spirit for making possible the new Shawano hospital. “We’ve worked hard to be good stewards of our community’s health care and education resources,” she said. “We’ve affirmed our belief in excellent quality health care close to home. This will be a very special day when we unveil our new community hospital to the people who helped build it and who will sustain it for future generations.” Facility highlights The main hospital doors will be open from 6 a.m. to 10 p.m. Adjacent to the existing ThedaCare Physicians-Shawano clinic, the 128,000-square foot addition is Silver LEED-certified for green building practices. Patient care units are served by four separate nursing hubs, just steps away from a small number of patient rooms. The design of the new hospital emphasizes views of nature and natural lighting. Spaces have been designed THEDACARE MEDICAL CENTER-SHAWANO PHOTO BY SCOTT WILLIAMS to flex for different purposes, including visiting specialists, and weekend and walk-in clinics. Outpatients will have easy access to lab and X-ray services, and surgery and birthing suites are located convenient to one another. The cooperative learning center, the first of its kind in Wisconsin, will be used by about 60 NWTC nursing students per year and current ThedaCare staff for orientations and continuing education. The dream continues The founding hospital in the ThedaCare family, Theda Clark Medical Center, began as a vision for Theda Clark Peters, a woman who cared so deeply for her community that she devoted her life to doing everything possible to improve the lives of people around her. One of her greatest dreams was to bring health care to people in rural areas of the state. Shawano Medical Center joined the ThedaCare family in 2011 with a continuing commitment to serving people in Shawano, Menominee and Waupaca counties. Much like Theda Clark Peters, the staff at ThedaCare Medical Center-Shawano is devoted to working tirelessly to improve the health and well being of the community. Page 7 NEW HOSPITAL’S STRATEGY: KEEP IT LOCAL PHOTO COURTESY OF THEDACARE The 1,200 sticky notes represent the tasks needed to make the move from Shawano Medical Center to ThedaCare Medical Center-Shawano. The exercise was started in September 2014, and staff have been meeting weekly ever since. ThedaCare says services will improve, too By Scott Williams [email protected] For five years, ThedaCare health system was on a collision course with Shawano Medical Center. The Appleton-based company had opened a new clinic in Shawano and was competing head-on with the outdated yet beloved hospital, which had served the community since the 1930s. After a rivalry that grew increasingly costly for both, the two competitors in 2011 agreed to a consolidation that made the old hospital part of the ThedaCare system. It is a scenario that, in many other rural communities, has ended with abanPage 8 doned hospitals boarded up and residents driving long distances to see their doctors. ThedaCare and its new partners in Shawano had a different approach in mind. Considering that Shawano County was populated by more than 40,000 people who were accustomed to getting quality health care close to home, ThedaCare laid out a strategy that called for a sizable investment to make this rural region a permanent part of the company’s network. “We needed to do something significant there,” ThedaCare senior vice president Brian Burmeister said. “So we decided, ‘Let’s just do this right, for the next many, many generations.’” THEDACARE MEDICAL CENTER-SHAWANO What the company did was spend upwards of $50 million to build its first-ever new hospital from the ground up. Constructed alongside the ThedaCare clinic that had operated next to Shawano Community High School since 2006, the 128,000-square-foot hospital is scheduled to open Sept. 20. It will offer a range of services that include oncology, cardiology, maternity, surgery, rehabilitation, hospice and more. The old Shawano Medical Center will close its doors amid an uncertain future for the old property. But in its place, ThedaCare is promising consumers improved services and operating efficiencies September 16, 2015 in a facility that is equipped with state-of-the-art technology. Brian Potter, a senior vice president of the Wisconsin Hospital Association, said it is a formula that has worked well in other rural parts of Wisconsin. Consumers in the Shawano area, Potter said, will have access to ThedaCare’s full network of hospitals and regional medical centers, but without having to sacrifice the convenient hometown service that they expect. More than half of Wisconsin’s estimated 140 hospitals are similarly situated in rural areas, and they contribute well to the state’s reputation for offering top-notch health care, he said. Having a local hospital that is part of a larger network like ThedaCare, Potter said, provides a community “all of the different pieces that you need.” “It’s a convenience factor. It’s a quality-of-life factor. It’s a quality-of-health-care factor,” he said. ThedaCare, a nonprofit corporation, operates regional medical centers in Appleton and Neenah, as well as other hospitals in Waupaca, New London, Wild Rose and Berlin, and another 35 clinics throughout Northeastern Wisconsin. It also is a member of the Mayo Clinic care network, which allows ThedaCare specialists to consult with Mayo Clinic experts when weighing a patient’s care options. In 2006, ThedaCare spent about $20 million to build its new clinic in Shawano County, despite the presence of the Shawano Medical Center. The old hospital, located about 2 miles away near downtown Shawano, was a landlocked operation that had undergone several expansions and remodelings since opening its doors in 1931. Without the physical space for more improvement, the hospital built a rehabilitation center several blocks away, creating a disjointed arrangement. Dorothy Erdmann, the hospital’s chief executive officer, described the complex as “cobbled together” and said it suffered from operational inefficiencies. Making matters worse, ThedaCare’s clinic across town offered many of the same services, which created needless duplication that was hurting both entities financially. Eventually, Erdmann believes the old hospital would have closed its doors, sending devastating aftershocks throughout the community. “We were at a crossroads,” she said. Once the consolidation was negotiated, the new partners set about planning a hospital that would eliminate inefficiences and duplications, while maintaining quality service for Shawano County. The location adjacent to ThedaCare’s clinic on the south side of town was chosen because it provided more room for construction and more convenient access for patients arriving via state Highway 29. The new hospital will represent the same “critical access”-level facility as the old hospital, with a maximum of 25 in-patient beds available. It will of- fer a broader range of outpatient services to meet the changing needs of consumers, most of whom spend fewer nights in hospital beds nowadays. When combined with the adjacent clinic, the new complex will cover 203,000 square feet, will employ about 600 people and will serve about 120,000 patients annually, the vast majority on an outpatient basis. Those needing more specialized or complex treatment can be transferred to ThedaCare’s regional medical centers in either Appleton or Neenah. However, most patients arriving at the newly named ThedaCare Medical Center-Shawano will find what they need right there, Burmeister said. “We’re going to better serve those patients, and we’re going to keep local service in the Shawano community for a very, very long time,” he said. Erdmann, who will become chief executive officer of the new hospital, expressed excitement at transferring to a facility with a modern layout and updated technology. She called it “a well-designed, efficient medical campus.” Although it will be sad to bid farewell to the old Shawano Medical Center, Erdmann said, the new ThedaCare hospital will put Shawano on the same level as Green Bay, Wausau and other cities where health care has likewise been brought into the 21st century. “It was our time, if we were going to stay current,” she said. “Our new campus is positioned for the future.” “We’re going to better serve those patients, and we’re going to keep local service in the Shawano community for a very, very long time.” Brian Burmeister, ThedaCare senior vice president September 16, 2015 THEDACARE MEDICAL CENTER-SHAWANO Page 9 NEW HOSPITAL’S IMPACT SEEN AS BROAD AND LASTING PHOTO BY GREG MELLIS Signage will help visitors find their way through the new ThedaCare Medical Center-Shawano. Local economy expected to reap $18 million a year By Scott Williams [email protected] The impact of ThedaCare’s new $50 million hospital development in Shawano can be measured in terms of job creation, economic activity, community benevolence and even a touch of espirit de corps. Shawano Mayor Lorna Marquardt said the hospital opening will help to establish Shawano as a Page 10 regional health care hub reaching far beyond the city’s boundaries. People considering moving into a community usually scrutinize the quality of health care available locally, Marquardt said, so the new hospital could have implications for Shawano for many years. ThedaCare’s confidence in making such a significant investment in the community is likely to stir confidence among others, the mayor said. THEDACARE MEDICAL CENTER-SHAWANO “You see more and more people coming to Shawano,” she said. “It’s great to be able to offer that here — right here in Shawano.” The new hospital also could make it easier to attract and retain business in the area. Nancy Smith, executive director of the Shawano Country Chamber of Commerce, said business owners want to know that they are building or expanding in a community that has good health care for employees and their families. September 16, 2015 “This is one of the top fundamental building bricks to a healthy community.” DOROTHY ERDMANN, CEO of ThedaCare Medical Center-Shawano Not only is ThedaCare itself a large employer providing good-paying jobs, Smith said, it provides services needed to keep workers healthy and productive throughout the community. “This is of vital importance as we work to grow our workforce and help employers find qualified workers,” she said. ThedaCare, which is closing Shawano Medical Center and opening the new ThedaCare Medical Center-Shawano across town, will employ about 600 people at the new hospital, combined with an adjacent clinic that already existed. Dorothy Erdmann, chief executive officer of the new hospital, said a consultant has forecast the operation’s overall economic impact at $18 million a year. That includes the ripple effect of employees spending their paychecks, patients spending money while in town, and others getting spinoff jobs, such as teachers hired to teach hospital workers’ kids. “We are a big economic engine,” Erdmann said. Erdmann agreed that the new hospital would draw more families to Shawano, too, noting that good schools and good doctors are generally two of the biggest priorities for people seeking a place to buy a home and raise a family. “This is one of the top fundamental building bricks to a healthy community,” she added. The community will feel ThedaCare’s presence through the new hospital in another way as well, with the charitable work of the company and September 16, 2015 its individual employees. From volunteering in schools to caring for patients with no money, ThedaCare already performs community benefits that add up to $2.8 million a year in Shawano. Paula Morgen, manager of community health for ThedaCare, said the health care provider tracks its charitable work in a community as part of the process of maintaining its status as a nonprofit exempt from paying taxes. That is why the hospital often provides health care to people with no insurance or no guarantee of Medicaid reimbursement. ThedaCare encourages employees to support local charitable organizations, too. If an employee records enough hours volunteering somewhere, ThedaCare will make a cash donation to the group. Every three years, the company conducts a local needs assessment to determine, among other things, if a community would benefit from extra attention to obesity, problem drinking or other health issues. The results then are used to mobilize community leaders to start a dialogue about addressing the identified issues. Morgen said such civic-mindedness demonstrates that ThedaCare is committed to serving the community on many levels. “This is just kind of part of who we are as a health system,” she said. “Absolutely, we are there for the long haul.” THEDACARE MEDICAL CENTER-SHAWANO THEDACARE SPECIALISTS The Shawano hospital provides specialists in the following areas: •  ThedaCare Cardiovascular Care: 800-236-8988 •  Dermatology Associates of Wisconsin: 715-5245995 •  ENT Surgical Associates: 920-734-7181 •  ENT-Prevea Health Clinic: 920-496-4700 •  Fox Valley Nephrology: 920-886-0818 •  Fox Valley Pulmonology: 920-734-9600 •  Fox Valley Surgical Associates: 800-574-3872 •  Hearing Clinics of Wisconsin: 888-530-4327 •  Neuroscience Group of Northeast Wisconsin: 920725-9373 •  ThedaCare Physicians-Endocrinology: 920-3581223 •  ThedaCare Medical Oncology: 920-735-7300 •  ThedaCare Physicians-Pediatrics: 920-237-5000 •  ThedaCare Orthopedic Care: 888-848-4528, 920831-5050 •  Wisconsin Institute of Urology: 800-529-9908 •  ThedaCare Physicians-Shawano: 715-524-2161 •  ThedaCare At Home, Hospice: 800-984-5554 •  ThedaCare At Work: 715-524-1510 •  ThedaCare Behavioral Health: 920-720-2300 Page 11 PHOTO BY GREG MELLIS RN Mark Buettner, a Shawano employee since 1992, leads a small tour through the new medical center. Numerous small-group tours of the facility for employees and other health care professionals were held prior to its opening. WHO TO CALL Important phone numbers for ThedaCare Medical Center -Shawano: •  Main hospital number 715-526-2111 •  Hospital toll-free: 800-743-2924 •  Main clinic number: 715-524-2161 •  To schedule a clinic appointment: 715-524-2161 •  Billing questions (customer support call center for all billing and payments arrangement questions): 800-236-4102 or 920-830-5900 Page 12 •  Family Birth Center: 715-526-7180 •  Retail pharmacy: 715-526-3456 •  HIM (medical records): 715-526-7340 •  TDD (Device for hearing-impaired): 715-526-6464 •  Therapy Services (cardio/pulmonary rehabilitation, physical therapy, massage therapy, occupational therapy, speech therapy): 715-526-7370 •  Sports medicine: 715-526-7373 •  ThedaCare Foundation-Shawano: 715-526-7149 •  Volunteer services: 715-526-7207 THEDACARE MEDICAL CENTER-SHAWANO September 16, 2015 October fest Wisconsin’s Appliance Giant FREE DELIVERY grEat Fall savings! PLUS WE’LL PAY THE SALES TAX! 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NW 50LB5900 TEMPUR-Cloud YOU’LL WANT Collection TO SHOWCASE Mattress Sets ® THEDACARE MEDICAL CENTER, NWTC COLLABORATE TO TRAIN NURSES PHOTO COURTESY OF THEDACARE Northeast Wisconsin Technical College nursing students will take classes at ThedaCare Medical Center-Shawano beginning this fall. Nursing students will be trained on-site at new center When the hallways of the new ThedaCare Medical Center-Shawano open, area nursing students will be part of the hustle and bustle on the health care campus. About one year ago, Dorothy Erdmann, CEO of Shawano Medical Center, and Dr. H. Jeffrey Rafn, president of Northeast Wisconsin Technical College, announced an agreement to offer Shawano’s NWTC nursing training programs on-site at the new medical center starting this fall, the first such collaboration in the state of Wisconsin. The concept of a nursing school within a small rural hospital was first championed by Erdmann, who saw an opportunity to “grow our own” nurses and allied health professionals to meet future staffing needs at ThedaCare’s new hospital. At the same time, NWTC was looking to relieve space constraints at its crowded Shawano campus. Rafn said, “These are the kind of relationships that technical colleges and employers must work hard to create. We are uniquely positioned to work Page 14 together toward a common goal—to train nurses exactly where they will be needed, in a small community health care setting.” A 5,000-square-foot learning center was constructed within the larger medical center to house both classroom and laboratory teaching equipment. “This is a complete collaboration between ThedaCare and the college,” said Kay Tupala, NWTC dean of health sciences. “The learning center will be used by nursing students and current TCMCShawano staff for orientations and continuing education.” In particular, it will be equipped with a high fidelity simulator in the simulation lab and an exact replica of a ThedaCare patient room. “It will be a very big benefit to our hospital staff to have a simulation lab on site where interdisciplinary teams of nurses, physicians and their assistants can learn more about caring for complex patient cases,” Erdmann said. “It’s an opportunity like never before to keep our skills sharp and curTHEDACARE MEDICAL CENTER-SHAWANO rent, teaching and learning right here at our hospital.” Nursing students will complete their first round of clinicals, or hands-on patient care, at TCMC-Shawano while in their second semester. Currently, between 30 and 40 certified nursing assistants are trained at NWTC-Shawano each year. Ten associates degreed nurses and 10 practical nurses, plus students pursuing degrees in health care business services, will also start their studies on site this year. Tupala said the college is prepared to respond to market demand and may increase the number of programs available at the TCMC-Shawano site in the future. Erdmann said the collaboration with NWTC has the community at heart. “This is what it means to be a small community hospital that stays true to its roots,” she said. “Our hope is that these student nurses will ultimately help fill vacancies at the same hospital where they learned to be nurses.” September 16, 2015 Northeast Wisconsin Technical College nursing students will learn patient care at ThedaCare Medical Center-Shawano beginning this fall. September 16, 2015 THEDACARE MEDICAL CENTER-SHAWANO PHOTO BY GREG MELLIS Page 15 NEW HOSPITAL A CANVAS FOR LOCAL ARTISTS PHOTO BY GREG MELLIS Artist Simon Levin collaborated with a local dentist and created a mural of glazed ceramic tiles with touches of silver. Levin is excited to reach a large segment of the community. The mural hangs in a dining area located in the medical center’s atrium. Dozens of artistic pieces to be displayed By Scott Williams [email protected] Patients at the new ThedaCare Medical CenterShawano will benefit from the healing efforts of more than just doctors and nurses. Local artists are contributing paintings, sculptures and other works to help ThedaCare create an environment that is soothing to patients in more ways than one. Studies show that patients frequently respond to treatment and recover more easily from illness or injury when they are immersed in surroundings Page 16 that provide just the right kind of sensory stimulation. So ThedaCare officials have hired a consultant to select more than 200 pieces of artwork to equip the new 128,000-square-foot hospital with images that are not only beautiful but also therapeutic. In doing so, the hospital has made a special effort to find artists in the Shawano area whose work strikes the right tone for the new community health care facility. “It isn’t just for decor,” ThedaCare spokeswoman Carol Ryczek said. “It’s something the patient can interact with.” For local artists, being chosen to display their THEDACARE MEDICAL CENTER-SHAWANO work in the new hospital presents an opportunity to accomplish two things: help ThedaCare connect with the community, and have their creations appreciated by more than 100,000 people expected to visit the facility annually. Painter Judy Pubanz called it an honor that two of her paintings will hang in the hospital. “It’s quite meaningful,” she said. “It’s a part of me that’s going to be there for, I assume, a long time.” ThedaCare, based in Appleton, has spent about $50 million constructing the new hospital to replace the old Shawano Medical Center and improve services for area patients with updated technology and September 16, 2015 PHOTO BY SCOTT WILLIAMS PHOTO BY SCOTT WILLIAMS Karen Hertz-Sumnicht of Avenue Art & Co. adjusts a painting chosen for display inside the new ThedaCare Medical Center-Shawano, which will have more than 200 paintings, sculptures and other creations. Preparing to hang a series of photographs in the hospital are, left to right, Kim Olson, Karen HertzSumnicht and Steve Gilling, all of Avenue Art & Co., the consulting firm for ThedaCare. For patients battling cancer, that means images that are soothing and calming. For those welcoming new babies into the world, the images are more playful. And so on. Karen Hertz-Sumnicht, owner of Avenue Art, said she has been pleasantly surprised by the quality and quantity of artwork available locally. When local artists learned that they had a chance to see their work shown in the new hospital, they responded with energy and creativity. “It’s amazing,” she said. “They put their best foot forward.” One artist took the health-care theme to ex- streamlined operations. The facility will include a surgical area, rehabilitation unit, maternity ward, oncology area, emergency department, outpatient services and 22 beds for in-patient treatment. Located on the south side of town next to Shawano Community High School, the hospital is scheduled to open Sept. 20. To outfit the property with artwork, ThedaCare has selected the consulting firm of Avenue Art & Co. The consultants are responsible for locating and arranging an assortment of paintings, photographs, sculptures and more, to achieve a variety of desired effects throughout the building. tremes. Simon Levin, a sculptor who crafts ceramic pottery, forged a partnership with a local dentist to create a unique mural of glazed ceramic tiles. Levin asked the dentist to accessorize the mosaic-style piece with touches of silver, in much the same way the dentist would repair a patient’s teeth with silver fillings. Levin said the piece is a departure from his usual approach to art. But it felt good, he said, to know that the result would reach a large segment of the community and would represent part of ThedaCare’s investment in the community. “It’s a part of me that’s going to be there for, I assume, a long time.” JUDY PUBANZ, local painter GAME DAY SPECIALS Includes Monday Night Football $1.50 Pints Domestic Beer $4.00 Pints Rail Drinks $3.00 Bloody Mary’s $4.00 Brat/Fry Combo 50¢ Wings Homemade Pizzas Watch Come Games ll Footba ere! H CLOSED TUESDAYS W4890 Lake Dr. Shawano , WI 54166 715-745-2101 • wwwcottonpatch.wix.com/cottonpatch Open 6 Days • 11am-Close • Closed Tuesdays September 16, 2015 THEDACARE MEDICAL CENTER-SHAWANO Page 17 “It ties a lot of things together nicely,” he said. Avenue Art has spent nearly a year gathering input from ThedaCare officials, analyzing the new hospital’s layout and examining submitted art pieces. Hertz-Sumnicht estimated that 50 pieces will be relocated and reused from the old hospital, which is closing. Another 200 works have been acquired as new additions to what ThedaCare hopes will become a gallery of healing for those who come to the facility for help. Hertz-Sumnicht said she hopes people also will be drawn to the hospital as a place that is aesthetically pleasing on many levels. “This is a community facility,” she said. “It becomes a really nice venue for the community to see the artwork.” PHOTO BY SCOTT WILLIAMS Consultants Steve Gilling, left, and Karen Hertz-Sumicht measure a wall to hang artwork inside the nearly completed ThedaCare Medical Center-Shawano. Local art located near the emergency room entrance. Page 18 THEDACARE MEDICAL CENTER-SHAWANO PHOTO BY GREG MELLIS September 16, 2015 THEDACARE MEDICAL CENTER-SHAWANO TIMELINE PHOTO COURTESY OF CURT KNOKE A photo taken from a drone shows the ThedaCare Medical Center-Shawano construction site. ThedaCare estimates the impact of its operation on the local economy is about $18 million a year. 2006 ThedaCare Physicians-Shawano clinic is built at 100 County Road B. 2011 Shawano Medical Center and ThedaCare affiliate. ThedaCare commits to building a new medical center in Shawano to replace aging SMC. June Organization created to develop overall vision for new hospital. September 16, 2015 THEDACARE MEDICAL CENTER-SHAWANO Page 19 2012 2013 Hospital project leaders honor the site of the new medical center with a traditional ceremony performed by David Grignon, director of historic preservation of the Menominee Indian Tribe. February Planning begins for new integrated care campus. March HGA selected as architectural firm for new campus. April • • • Initial design meetings begin. Community Advisory Committee created. Boldt Construction selected as general contractor. March Living Well Together symbol selected for project. April Members of a Community Advisory committee make suggestion for new building. May May Site plan unveiled! Summer Community groundbreaking for new hospital: The Big Dig. September Heavy construction equipment arrives on site. Site work begins! Community members, staff, and architects add input into the design. July Professionals, staff, community members meet to plan specific care areas. August Community participates in planning process at Shawano County Fair. Page 20 THEDACARE MEDICAL CENTER-SHAWANO September 16, 2015 2014 2015 Surgery Laboratory, Imaging, HIM (Medical Records), Materials Management move to SMC to allow construction to proceed. Hospital site is fully enclosed and crews focus on the building’s interior. January Spring April July SMC Auxiliary pledges $65,000 to new hospital construction. September • • • SMC Foundation announces it surpassed its goal of raising $2.5 million for the Living Well Together capital campaign in support of the new hospital. Topping-off ceremony at site marks installation of uppermost structural steel beams; staff and community sign a ceremonial beam. ThedaCare and Northeast Wisconsin Technical College announce collaborative nursing school on-site at TCMC-Shawano. Weekly meetings (involving an average of 52 staff) to plan the September 2015 move begin. September 16, 2015 PHOTO COURTESY OF THEDACARE June Project surpasses $1 million threshold for local spending and investment as a result of hospital construction project. September Public open house is Sept. 16; hospital opens for patient care on Sept. 20. THEDACARE MEDICAL CENTER-SHAWANO Page 21 Page 22 THEDACARE MEDICAL CENTER-SHAWANO September 16, 2015 SMC FOUNDATION SURPASSES FUNDRAISING GOAL As of press time, the Shawano Medical Center Foundation raised $2,302,331 through the Living Well Together capital campaign in support of ThedaCare Medical Center-Shawano. The total raised exceeds the $2.25 million goal of the campaign. The foundation’s campaign supports special features and equipment at the new hospital hospital that help create a healing environment that is representative of the cultural diversity of the community. They include a state-of-the-art wireless nurse call system; a seating area to enjoy a healing garden on the grounds of the new building; a new canopy over the existing clinic entrance; and artwork throughout the hospital that celebrates the many cultures of the Shawano area. The Friends of Hospice, a committee within the larger SMC Foundation, helped design and support the new hospice suite in the hospital. A patient room, a family room and specially chosen artwork were planned and chosen especially for individuals and families in need of end-of-life care. “Individual, corporate, and family and business foundations made this achievement possible. It is a phenomenal once-in-a-lifetime opportunity for all of us to see a hospital built right before our eyes in our own community,” said Holly Zander, presi- September 16, 2015 dent of the SMC Foundation. “They didn’t just pull something out of a catalog; this facility has truly been designed for Shawano.” Douglas Wilson, CEO of Cooperative Resources International in Shawano, said his company sees the value in a robust health care system in the city. “We bring many outsiders to Shawano for interviews, and as we attempt to attract new professionals to CRI, we hear over and over again what their THEDACARE MEDICAL CENTER-SHAWANO priorities are: health care and education. From our vantage point, the merger with ThedaCare, the consolidation of the clinic and hospital sites, and the construction of the new hospital are huge benefits. Not only do we attract new people, we use these resources to help keep our existing workforce healthy.” To learn more, or to donate to the foundation, contact Linda Gilbert, director of the SMC Foundation, at 715-526-7149 or [email protected]. Page 23 THE ROLE OF INTERIOR DESIGN AND ART PHOTO BY GREG MELLIS The building’s atrium is the centerpiece of the new ThedaCare Medical Center-Shawano. Looking north from the second floor, natural building materials, sunlight and big windows create an atmosphere for a healing environment. Decades of good quality research have proved that the atmosphere in which a patient receives health care can meaningfully affect his or her spirits and feelings of anxiety, peace and security. When people feel safe and calm, they heal better and more quickly. This truth guided decisions about how to design, decorate and even orchestrate the new ThedaCare Medical Center- Shawano. There’s a term that’s used to describe how the new Shawano hospital was designed: a “hilly environment.” However, there are no hills to climb or trails to break. Instead, patients and their families will encounter soothing colors and pleasant, calming diversions, kind of like discovering a pleasant new view as you come to the crest of a gentle hill. Page 24 Elements such as color, artwork, building materials and natural sunlight peacefully engage the senses. The selection of artwork for TCMC-Shawano was guided by Karen Hertz-Sumnicht, an experienced art consultant with Avenue Art & Co., along with an interested team. A list of criteria for making art selections was developed very early in the process, and it included words such as journey, gratitude, peace, inspired by nature, and encompassing of diversity. Hundreds more community members responded to surveys or attended input meetings to help craft the interior design theme for the new hospital. It’s interesting to even call it interior design, because one of the strongest priorities — across all ages, genders and cultural backgrounds — was THEDACARE MEDICAL CENTER-SHAWANO the importance of bringing the outside in. People asked for big windows, natural sunlight and building materials of natural wood and stone. Patient rooms have panoramic views of the outdoors. Public hallways are lit by natural sunlight, and signs clearly direct people to their destinations within the building. Walkways and patient rooms are acoustically designed to limit bothersome noise. Wood and stone are integrated into shared spaces. Community conversations helped to craft a healing environment that tells a lot about the people of Shawano: authentic, in touch with their roots, and committed to restoring one another to good spirits and good health. Nature — and nurturing— heals. September 16, 2015 Masons work on a stone pillar at the new ThedaCare Medical Center-Shawano. September 16, 2015 THEDACARE MEDICAL CENTER-SHAWANO PHOTO COURTESY OF CURT KNOKE Page 25 NURSING STATIONS REFORMATTED INTO SMALLER HUBS Today’s hospital patient population in Shawano is, on average, sicker and more elderly than in past decades. These two factors, combined with the stress of being in an unfamiliar environment and changes in medications, can cause patients to feel restless and confused. When a person tries to get out of bed on his or her own, the risk of falls and injury is quite high. As the floor plan for ThedaCare Medical CenterShawano was designed, it was a priority to consider the people currently served, and how the patient population is expected to shift in the future. One of the goals was to personalize the level of care so that patients at high risk for becoming agitated or falling have more supervision and help. Here are several steps taken toward achieving this patient safety goal: • At the new TCMC-Shawano, each patient care unit will be served by four small nursing hubs, or nursing neighborhoods, where nurses are stationed just steps away from a small number of patient rooms. This means nurses can respond more quickly to calls, and they get to know the individuals in their “neighborhoods” better. • TCMC-Shawano will continue to implement a no-pass system, which requires all staff to stop at a patient’s room whenever he or she sees a call light, even if the patient is not assigned to his or her care. The no-pass program means that patients get the quickest personal response possible, even if the first person to respond needs to call for help to complete the patient’s request. • The TCMC-Shawano patient calls will be received on individual nurses’ wireless phones, not simply at the nurse’s station or as a light outside a patient’s door. For patients at high risk, specialized alarms integrated into the hospital bed will alert staff if that person is trying to get out of bed. All new patient beds will be equipped of these differentiated alarms, to be set as needed. • Very high risk patients may need someone in their room; that is, a sitter, who is a caregiver that stays with the patient in his or her room. This program is especially reassuring to family members who may already be exhausted from their caregiving duties at home. They are reassured by the level of care given to their loved ones, and they, too, can get some well-deserved rest. PHOTOS BY GREG MELLIS Convenient and efficient, a system that slides and stores items gives nurses access to patients’ items. The areas are located in the hallways next to the patients’ rooms. Page 26 THEDACARE MEDICAL CENTER-SHAWANO September 16, 2015 REHAB DEPARTMENT JOINS HOSPITAL SITE Located inside the new TCMC-Shawano, the Rehab Department will no longer be housed in a separate building. More than 30 rehabilitation staff members are just as excited about their move to the new hospital site as their patients are. Prior to construction, the department was located in a separate building on Main Street in downtown Shawano. “Now that we are part of the hospital, it’s so much more convenient for patients to come to rehab, especially if they have multiple appointments on the same day. We are in the same building as their doctors, so no more driving across town,” said Johanna Grover, director of rehabilitation services. Cardiac and pulmonary rehabilitation services will be part of the newly consolidated department. Physical, occupational, speech, and massage therapies are offered, plus athletic training and exercise physiology. PHOTO BY GREG MELLIS Both patients and staff will appreciate several upgrades in the rehab department. The rehabilitation gym looks out on a sunny courtyard, and some new equipment has been purchased. ThedaCare hospital and clinic staff and volunteers will have access to the gym during specific times of the day for their own exercise. Grove expects to add fitness and wellness programming in the future. Welcome to the Neighborhood! & the Shawano County Fair 900 E. Green Bay St, Shawano 715-526-7069 Follow us on September 16, 2015 THEDACARE MEDICAL CENTER-SHAWANO Page 27 A HEALTHY ENVIRONMENT IS ALL PART OF THE DESIGN Together with low-flow plumbing fixtures to save on water consumption and optimal use of daylight to preserve electricity, ThedaCare leaders in Shawano are striving to achieve LEED (Leadership in Energy and Environmental Design) Silver Certification. The Green Building certification requires a set amount of local building materials, maximized construction waste recycling, use of low VOC (volatile organic compounds) paints and coatings, and the consistent healthy flow of fresh air throughout the building for patients and staff. The new ThedaCare Medical Center-Shawano was designed with a high efficiency variable air volume system, one that can sense the occupants of the hospital and heat or cool it accordingly. The boiler systems alone will jump from 85 percent efficiency at the old riverside location to 96 percent efficiency at the new hospital, and cooling will be accomplished by magnetic bearing chillers. TCMC-Shawano is one of the first medical facilities in the state to opt for this type of high-efficiency air conditioning method. PHOTO BY GREG MELLIS According to Eric Bauman, an architect and LEED accredited professional at Boldt, it is a multi-step process to achieve LEED certification for a health care facility. Design and construction teams collaborated to identify LEED strategies, incorporate them into design and construction, and submit them to the United States Green Building Council for review and feedback. Bauman expects the certification level to be awarded from the USGBC in early 2016. “Over the life of the building, there will be significant cost savings, based on ThedaCare’s decision to build an energy efficient and environmentally conscious building,” Bauman said. “But it’s also important to realize that LEED buildings are meant to be pleasant human spaces, designed to promote health and wellness. There is a much greater emphasis on the use of natural daylight and the overall indoor environment. “When patients feel better, they heal better. It’s all part of the design.” In addition to whirlpools, designer fixtures and lighting highlight the Family Birth Center suites. Page 28 THEDACARE MEDICAL CENTER-SHAWANO September 16, 2015 WALK-IN CARE: THE CARE YOU NEED, WHEN YOU NEED IT Busy schedules. Unpredictable illness. Enter ThedaCare walk-in care. No appointment or primary care provider is needed. You don’t even need to be a ThedaCare patient. Walk-in care is available seven days a week, at the cost of a regular office visit. Patients can be treated for most ailments that would normally be treated at a regular physician’s office appointment, including sports physicals, bronchitis, THEDACARE SHAWANO CLINIC PROVIDERS Here is a list of the providers at the ThedaCare Physicians Shawano clinic, which is attached to ThedaCare Medical Center-Shawano: •  Christa M. Andrews-Fike, M.D. AT A GLANCE cough, thrush, rash, diarrhea, pains/strains, eczema, diaper rash, insect bites, urinary tract infections, cold, flu, shingles, ear wax removal, constipation, asthma, cellulitis, strep and gout. Treatment is available for patients 12 months and older. Most insurance plans are accepted. Walk-in care hours are 8 a.m. to 7 p.m. Monday through Friday and 10 a.m. to 6 p.m. Saturday and Sunday. Care also is available from 10 a.m. to 2 p.m. on Thanksgiving day and New Year’s Day but is not available on Christmas Day. Walk-in care is located within ThedaCare Physicians-Shawano, 100 County Road B, Shawano. For information, visit www.thedacare.org. •  Angela D. Divjak, M.D. •  Alisha F. Fahley, M.D. •  Susan K. Franke, PA-C •  Mindy M. Frimodig, D.O. •  Anna G. Gilbertson, M.D. (general surgeon) •  Beth L. Gillis, M.D. •  Rita M. Jerabek, APNP •  Derek B. Johnson, M.D. (general surgeon) •  Jason J. Krueger, APNP •  Andrew C. Pahl, M.D. (internal medicine) •  Ann M. Papendorf, APNP •  Angela M. Parmentier, APNP •  Kathleen M. Qualheim M.D. •  Gregory B. Thatcher, M.D. •  Ann M. Tousignant, M.D. (OB-GYN) •  Michael D. Williams, M.D. WHAT: ThedaCare Physicians Shawano WHERE: 100 County Road B FYI: Phone: 715-524-2161 WHEN: Clinic hours are 7 a.m. to 5 p.m. Monday through Friday, 8 a.m. to noon Saturday. ON-SITE THEDACARE PHARMACY DRIVE-THRU SERVICE IS POPULAR Shawano has long had a ThedaCare Physicians clinic with its own on-site retail pharmacy, complete with a popular drive-up window. ThedaCare providers can prescribe for their patients during an appointment, and these patients can get their meds filled before they leave the clinic. The existence of both the pharmacy and its drive-up window came under review during the design phase of the new medical center. Was the pharmacy necessary? Should the pharmacy be relocated so the valuable space could be used for something else? If so, would the public care that drive-up service would be eliminated? The answer from patients, pharmacists, and providers was loud and clear — keep the clinic pharmacy. In fact, the Shawano ThedaCare phar- September 16, 2015 AT A GLANCE THEDACARE RETAIL PHARMACY PHONE: 715-526-3456 HOURS: Monday-Friday: 7:30 a.m. to 5:30 p.m.; Saturday: 8:30 a.m. to 12:30 p.m.; Sundays and holidays: Closed. macy has become a closely watched experiment within the ThedaCare organization for several compelling reasons: • Clinic patients and families primarily used the retail pharmacy at ThedaCare PhysiciansShawano, but with the opening of the new hospital on the same campus, clinic patients, discharged patients, ER patients, and hospital and clinic employees can all easily access the pharmacy. THEDACARE MEDICAL CENTER-SHAWANO • Patients consistently report that they like being able to call in for refills, then pick them up quickly and easily at the drive-through window. • Research shows that patients who leave a hospital with their prescriptions in hand are much more likely to take their medications as directed than people who must make an extra trip to get their meds filled. They recover more quickly. • Hospitals across the country are working hard to keep their patients from having to be readmitted – returning to the hospital for the same illness. When these patients are helped to recover well at home, including convenient access to their prescriptions, there is a marked reduction in readmissions, and that results is lower health care costs. Page 29 Page 30 THEDACARE MEDICAL CENTER-SHAWANO September 16, 2015 LABORS OF LOVE “I love the view of the farm,” says Carol Kary, nurse manager for OB. This photo shows a view from the second-floor window in a labor and delivery room. PHOTO BY GREG MELLIS NEW SUITES FOR MOTHERS AND BABIES ADD COMFORT, CONVENIENCE Mothers in labor at ThedaCare Medical Center-Shawano can opt for a warm soak in a new whirlpool labor tub located within each of the four labor and delivery rooms at the new hospital. The large suites are also equipped with sleeper sofas, microwaves and refrigerators for family visitors. “I love the view of the farm,” said Carol Kary, nurse manager for OB, noting that big brothers and sisters who come to see their new sibling might catch a glimpse of horses with carts as they are trained on the neighboring September 16, 2015 track. “The biggest and best change is that we are located right next door to the operating room,” Kary said. At the former Shawano Medical Center, mothers who needed C-sections to safely deliver their babies had to be rolled in the midst of labor through long public hallways to reach the operating room. “We are all so happy that our new arrangement is much more private, and when minutes count, the resources we need are close by,” Kary said. THEDACARE MEDICAL CENTER-SHAWANO Page 31 Congratulations & Welcome ThedaCare! QUALHEIM’S STORE HOURS: Mon-Sat 7am-8pm Sun 8am-5pm Page 32 THEDACARE MEDICAL CENTER-SHAWANO September 16, 2015 GIFT SHOP WILL HAVE SOME CHANGES PHOTO BY CAROL WAGNER Elaine Gast, right, gift shop manager and volunteer coordinator, and Bette Rindt, Shawano Medical Center Auxiliary volunteer, are in the hospital gift shop, Wolf River Boutique, which will be in a prominent spot at the new ThedaCare Medical Center-Shawano. By Carol Wagner Leader Correspondent The Wolf River Boutique, the sparkly new hospital gift shop at ThedaCare Medical Center-Shawano, retains its name in homage to its prior location on the bank of the Wolf River. “We’re taking it along to the new hospital,” said Elaine Gast, manager of the gift shop and volunteer coordinator. The boutique is in a prominent location inside the atrium of the main entrance of the new hospital. While the name remains the same, the shop will look completely different, with tall ceiling and versatile slat-wall display systems. Gast said it is a little bit bigger than the Shawano Medical Center gift shop. It will continue to feature items such as gifts for kids and babies, snacks, candy, jewelry, seasonal items, purses and scarves. A new line of cozy ponchos and sweaters is expected soon, just in time for fall. September 16, 2015 The gift shop is moving Sept. 17 but won’t open until Sept. 28. “It’s going to take a week to get the boxes unpacked and displays of merchandise put into the gift shop,” Gast said. Gast only purchases items from vendors who are gift-shop oriented. “The goal is to have items in the shop that are unique,” Gast said. The move will include training on a new touchscreen, computerized cash register that accepts credit card payments and employees’ payroll deductions. Previously all receipts and prices were handwritten, and workers could only accept cash and checks. “A lot of people don’t carry cash,” Gast said. “Now we will be able to take credit and debit cards. That‘s a huge change.” Inventory can be entered into the new system, and prices can be printed on labels. The first gift shop opened on Nov. 21, 1982, THEDACARE MEDICAL CENTER-SHAWANO through the efforts of Marge Beier and Vivian Dobberstein, who also managed it. They were members of the hospital auxiliary, whose associates still volunteer in the gift shop today. In 2012, Gast became the first paid person in the shop. She coordinates the overall operations of selecting and buying merchandise, controlling inventory, marketing and keeping the financial records. “The associates who work in the gift shop are all auxiliary members who volunteer,” Gast said, adding she could use more gift shop associates. Individuals interested in working at the new gift shop should contact Gast at 715-526-7207 or elaine. [email protected]. The money from the gift shop goes to the auxiliary, which in conjunction with the hospital decides what projects are funded. Funds from the shop are now dedicated to the auxiliary’s $65,000 pledge to the new hospital. The gift shop hours will be 9 a.m. to 5 p.m. Monday through Friday and 10 a.m. to 2 p.m. Saturday. Page 33 ADDING FRESHNESS AND FLAVOR Dining services expand, public welcome Both dining services for patients and the cafeteria at ThedaCare Medical Center-Shawano will make big shifts in the way they choose, prepare and serve food. Megan Ehlert, TCMC-Shawano supervisor of dining services, explained that the new cafeteria experience is multisensory. “We will prepare small batch recipes in front of the customer, so they’ll see and smell us making things like sautéed vegetables and freshly baked cookies,” she said. Color-coded nutritional guidelines will be posted to help customers make healthy choices. A wide range of grab-and-go options will be available alongside the hot food options, including salads, wraps, hot sandwiches, paninis and pizza. “Some of our patient favorites have even made it DID YOU KNOW? $1,427,000 has been spent locally in the Shawano community stemming from the hospital construction project. This was spread amongst 40 different businesses: 1. A&J Duct Cleaning Service 2. AmericInn Page 34 COURTYARD CAFÉ HOURS MONDAY-FRIDAY: 6 a.m. to 6:15 p.m. WEEKENDS AND HOLIDAYS: 11 a.m. to 1:15 p.m. BREAKFAST (MONDAY-FRIDAY): Continental, 6-7:30 a.m.; hot meal, 7:30-10 a.m. LUNCH (MONDAY-FRIDAY, WEEKENDS AND HOLIDAYS): 11 a.m. to 1:15 p.m. DINNER (MONDAY-FRIDAY): 5-6:15 p.m. onto the menu,” Ehlert said, including homemade macaroni and cheese and roast beef. The Courtyard Café is accented by two stories of floor-to-ceiling windows and adjoins the main hospital corridor. The sunny atrium dining area is open to visitors, clinic and hospital staff and volunteers, Northeast Wisconsin Technical College nursing students and the general public. Patients will be able to select their own meals 3. Boarder’s Inn & Suites 4. Bubba’s BBQ 5. Buss Chevrolet 6. Charter Communications 7. City of Shawano 8. Country Store 9. Culligan of Shawano 10. Dearco Paint 11. Dennison’s Building Supply 12. Farm Inn’ on Main 13. Fastenal (Shawano) 14. Floors Unlimited 15. Frontier Communications 16. Gretzinger’s Landscape 17. Home Plate Café 18. K&S Landscaping (Bowler) 19. LJ Sperberg Construction 20. Local gas stations 21. Luigi’s Pizza & Pasta 22. Max’s 23. MCC, Inc. (Bonduel) based on their dietary orders. Dining services staff will both take and deliver all patient bedside food orders to stay in better touch with questions and feedback. Patient meals are generally served at set times throughout the day, but new mothers will be able to order food at any time. This service supports them in a special way as they adjust to their babies’ irregular schedules. “Food can be a very important part of providing comfort to a person who is healing or family members who are concerned and tired,” Ehlert said. “We have a very important responsibility to help people relax and refresh. I am so happy about the new services and flexibility that we will have. Our vision is to become a new healthy dining destination for the entire community.” 24. NAPA Auto (Shawano) 25. Pizza Hut (Shawano) 26. Pomp’s Tire (Shawano) 27. Qualheim’s True Value 28. Shawano Concrete Products 29. Shawano Lawn & Stone 30. Shawano post office 31. Shawano Printing 32. Sherman Williams 33. SMU (Shawano Municipal THEDACARE MEDICAL CENTER-SHAWANO Utilities) 34. State Farm Insurance 35. Stone Creations 36. Subway (Shawano) 37. ThedaCare Physicians-Shawano 38. Torborg’s of Shawano 39. United Co-Op 40. Wal-Mart (Shawano) September 16, 2015 50 YEARS ON THE JOB Darling savors new hospital, stage of life Joanne Darling has worked as a medical assistant in Shawano for 50 years, and she’s happy to have a fresh new ThedaCare Medical Center-Shawano employee ID — even if she plans to use it just a couple of times. Darling, 80, is retiring on Nov. 16. “Dr. Bill Coan and Dr. F.T. Birgmann asked me if I wanted to work for them,” recalled Darling, who had started working at the Shawano hospital in 1965 and then moved to the old Marsh Clinic to assist the physicians at their practice. “I was trained on the job. Technical schools were just starting, and some girls went to Green Bay, but I never did.” Her responsibilities included rooming patients and assisting with labs, X-rays and EKGs. “Later, they taught us to draw blood and give injections,” she said. “Before that, the doctors used to do those themselves.” After about 30 years on the job, September 16, 2015 which included stints as an assistant at Peterson Clinic, Shawano Clinic, and clinics in Gillett and Tigerton, she reduced her work hours in 1997. In 2006, Darling went to one day a week, assisting Dr. Philip Yazbak, a visiting neurosurgeon from Neenah, when he made his weekly visits to Shawano. “He’s such a nice doctor,” Darling said. “My job is not stressful — I’m simply rooming patients and seeing people I know. But it’s time (to retire).” Darling has three adult children, and she proudly lists off their homes in New Hampshire, Minnesota and Shawano. Her local daughter works in community health at the Menominee Tribal Clinic in Keshena. “It’s so nice to see what she’s doing. She’s very good at her job,” Darling said. After 50 years of caring for patients, right back at you, Joanne. You’ve done such a good job. THEDACARE MEDICAL CENTER-SHAWANO JOANNE DARLING Page 35 HORSING AROUND WITH THE CONSTRUCTION CREWS PHOTO BY GREG MELLIS The oval horse track on Gary and Donna Magee’s horse farm highlights the southern view from patients’ rooms on the second floor. Neighboring horseman forges friendship over the fence The 18-month construction of the new hospital was bound to have an impact on the neighbors. For starters, they would see more trucks and hear more noise than usual. Of particular concern was Gary and Donna Magee’s sprawling oval horse track just over the property line from the building site. Would equipment spook the horses? Would the work interfere with Gary’s work, teaching his animals to pull carts? How could crews make all the changes (and messes) along the property line without frustrating Gary and Donna, whose family has operated the farm for three generations, well before the neighboring field was eyed for ambulance service? Such worries were misplaced. Gary is a retired architecture instructor at Northeast Wisconsin Technical College and is proud to say that a couple of his students are now employed by Boldt. He has a passion for construction—and an appreciation for what a new hospital will bring to his family’s community. “I’ve totally enjoyed watching the process over at the new hospital,” Gary said. “I consider Boldt a top-shelf company and ThedaCare has gone out of their way to make this whole experience enjoyable.” One time crews had to remove several truckloads of topsoil from the construction site and were about to pay a hauler good money to take it away. Gary happened to be in need of soil to resurface his horse track, and when he inquired about the mounds of soil next door, a crew was more than happy to deliver and grade it for him. It saved ThedaCare a lot of hauling expense, and Gary got the dirt cheap benefits. The project manager at Boldt recalls the time that grading the ThedaCare side of the property line was going to cause Gary’s fence line to sit atop a narrow piece of land. Together, the two neighbors opted to remove the entire fence and re-install it at a lower level. By looking ahead, both parties avoided the possibility of Gary’s fence being washed away in a strong rainstorm because of the dramatically different soil levels. Gary always expected his horses to adjust to the construction commotion and didn’t feel it was necessary to receive telephone updates about work near his property line. Only once was he literally forced to take the reins. A Wisconsin Public Television producer was out on his farm with a crew to film his operation. The producer asked to drive the cart just as the crane boom started to turn out over the track. When Gary saw this, he quickly took back the reins, as this particular horse might have made for an exciting video clip. Instead, they just clipped right past. Both Gary and the Boldt crews have admitted they will miss each other now that the hospital is finished. Gary is a self-described “smile and wave kind of guy.” He’s learned as much from the crews as they have from him, building a real friendship across the fence. “I’ve totally enjoyed watching the process over at the new hospital.” GARY MAGEE, ThedaCare Medical Center-Shawano’s new neighbor BY THE NUMBERS A sampling of the material that went into the construction of TCMC-Shawano: Powered by people: Who built the hospital? - 84,000 bricks - 176 material suppliers and service vendors were used - 230 tons of stone - 55 subcontractors worked on-site - 3,550 gallons of paint - Over the course of the project, there were 549 workers on-site. - 910 tons of steel - Total work hours spent on-site: 340,000 - 5,300 cubic yards of concrete - 1,600 pieces of glass totaling 22,000 square feet Page 36 THEDACARE MEDICAL CENTER-SHAWANO September 16, 2015 September 16, 2015 THEDACARE MEDICAL CENTER-SHAWANO Page 37 PHOTO BY GREG MELLIS Bright, modern and clean are staples throughout the hospital. Page 38 THEDACARE MEDICAL CENTER-SHAWANO September 16, 2015 September 16, 2015 THEDACARE MEDICAL CENTER-SHAWANO Page 39 Located next to Shawano Community High School, a new helicopter pad is part of the new ThedaCare Medical Center-Shawano. PHOTO BY GREG MELLIS Congratulations on your NEW FACILITY! Page 40 THEDACARE MEDICAL CENTER-SHAWANO September 16, 2015 w w w. s h a w a n o l e a d e r. c o m Committed to the Greater Shawano Community since 1881 29 years prior to Shawano’s first hospital Your record of the community Printed and distributed Wednesday through Saturday Online, 24 hours/day, 365 days/year Presented by: Shawano Leader • Shawano Shopper • Oconto County Times Herald • The Bonus September 16, 2015 THEDACARE MEDICAL CENTER-SHAWANO Page 41 FROM HUMBLE BEGINNINGS: A SHORT HISTORY OF SHAWANO HOSPITALS PHOTO BY SCOTT WILLIAMS The local hospital was renamed Shawano Medical Center in 1995. By Carol Wagner Leader Correspondent The first hospital in Shawano was built through the foresight of Dr. Carl Stubenvoll, who was a doctor in Shawano from 1908 until his death in 1946. In 1910, Stubenvoll leased the Edgar Reed house and put in two wards with six beds and seven private rooms. The beds were filled most of the time. However, he had to pay most of the expenses himself, which became too much for him and the hospital closed in 1919. The next attempt at a hospital began in 1929 when city officials got together and decided the growing city needed a hospital. It officially opened in May 1931. Known as Shawano Municipal Hospital, it was built at 309 N. Bartlett St., where Shawano Medical Center is located, and had the very latest in modern equipment. Each floor had its own sterilization system. There were three operating rooms, a nursery and rooms equipped with call lights for the patients to summon a nurse. The approximate cost was $95,000. In 1960, the facility’s name was changed to Shawano Community Hospital. A south wing was constructed in 1963 and the north wing was extended in 1966. The name was changed to Shawano Medical PHOTO COURTESY OF SHAWANO COUNTY HISTORICAL SOCIETY The first Shawano hospital was built in 1913. Page 42 Center in 1995 when another expansion took place. Houses on the south side of the hospital were razed to make room for a parking area. A new surgery department, an outpatient clinic, a new entry, a 13-bed special care unit and an admitting area were built. Following the construction, a yearlong renovation of the existing facility took place. Another addition was built in 2007. It included the Riverside Clinic, meeting rooms, and a new hospital entrance and lobby. In 2010, SMC was integrated into the ThedaCare system with plans to build a new facility. The move occurs this month with the opening of ThedaCare Medical Center-Shawano on County Road B. PHOTO COURTESY OF SHAWANO COUNTY HISTORICAL SOCIETY Shawano Medical Center was previously named Shawano Municipal Hospital and then Shawano Community Hospital. THEDACARE MEDICAL CENTER-SHAWANO September 16, 2015